Shotoen

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number of guests checking in varies from the number established at booking.

• Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Enhanced food service safety measures are in place.

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

• Fee for full breakfast: approximately JPY 1100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.